Topics covered include

• What pitfalls and challenges need to be considered (e.g. data management policies, legacy environments, system-to-system integration and reliability, testing)?
• What architecture considerations, infrastructure and supporting common process are required?
• Benefits and challenges with implementation of process standards
• What have we learned from our implementation efforts to-date: commercial and governmental?
• How to monitor and evaluate the benefits of eHealth solutions?
• Examining how patients and care providers' lives can be transformed by the eHealth solutions
• Privacy legislation updates on current implementation achievements and challenges
• Security services what are the identity management requirements?
• Professional Confidentiality and Trust what ethical and legal obligations must be considered?
• Motivation, incentive and alignment - connections between the will and the way, exploration of the core elements needed to encourage sustainable change as new systems are introduced and grounded in the practice environment
• Getting stakeholders involved in planning and development and sharing the benefits as new technologies are realized